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Privacy Policy

Latest update: 24 January 2026

At WASBOT ("we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your data when you visit our website www.wasbot.app. By using our services, you agree to the terms of this policy. Please read it carefully to understand how we handle your information.

1. Introduction

WASBOT is dedicated to creating a safe and secure online environment for our clients and website visitors. We understand the importance of privacy and are committed to safeguarding your personal information. This Privacy Policy explains our practices concerning the collection, use, and sharing of your data. We encourage you to review this policy regularly as we may update it periodically to reflect changes in our practices or legal requirements.

2. Information We Collect

2.1 Account Information

We collect personally identifiable information ("Personal Data") that you voluntarily provide to us. This may include your name, email address, phone number, and billing information. You may provide this information when you sign up for our services, contact us for inquiries, or participate in surveys and promotions. We also collect details about your preferences and interests to tailor our services to your needs.

  • Email address
  • Full name
  • Password (encrypted)
  • Profile information you choose to provide

2.2 Google Account Information

When you connect your Google account for contact management, we collect your email address, basic profile data, and authorization tokens. This information is used solely to manage contacts within your own Google account. We do not access any other data from your Google account beyond what is necessary for contact synchronization.

2.3 WhatsApp Integration

When you connect your WhatsApp account, we access messages and chat history temporarily to identify unsaved contacts and enable our automation features. Important: Chat data (excluding your contact information) is retained for only 2 minutes and is not stored permanently. We never store the content of your WhatsApp messages.

We collect contact names, phone numbers, and chat metadata to provide our core services including:

  • Identifying unsaved contacts from your WhatsApp conversations
  • Auto-saving contacts to your Google account
  • Exporting contact lists
  • Group messaging features

2.4 Usage Data

In addition to Personal Data, we collect non-personal information ("Non-Personal Data") that cannot be used to identify you individually. This includes data such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. Non-Personal Data helps us understand user behavior and improve our website's performance and user experience. We may also collect aggregated data from multiple users, which is not linked to any specific individual.

3. How We Use Your Information

We use the Personal Data we collect for various purposes, including:

  • Providing Services: To deliver the services you request, manage your account, and process transactions.
  • Communication: To communicate with you about your account, respond to inquiries, provide updates, and send promotional materials.
  • Personalization: To tailor our services to your preferences and enhance your user experience.
  • Improvement: To analyze and improve our services, develop new features, and understand how users interact with our website.
  • Security: To detect, prevent, and address technical issues and security threats.
  • Compliance: To comply with legal obligations and enforce our terms.

4. Data Sharing & Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share data with third-party service providers who perform services on our behalf, such as cloud hosting providers, payment processors, and email delivery services. These providers are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication mechanisms
  • Access controls and authentication requirements for our systems
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights & Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Withdrawal of Consent: Revoke consent for data processing by deactivating your account
  • Data Portability: Request a copy of your data in a machine-readable format

To exercise any of these rights, please contact us at admin@wasbot.app.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

WhatsApp chat data (excluding contacts) is automatically deleted after 2 minutes of processing.

8. Google API Services Compliance

WASBOT's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

WASBOT is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Services

This Privacy Policy does not cover the practices of third-party services we integrate with, including Google and WhatsApp. We encourage you to review the privacy policies of these services:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

Your continued use of WASBOT after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: